DAY 02 / 60 MINUTES

Prompting for reliable work

Write, run, and improve a complete professional brief.

DAY 1 HANDOFF

Safe task. Clear boundary. Human review.

01Use synthetic or approved information.

02Give only the access that the task needs.

03Check important facts, calculations, and outputs.

04Keep a person at every consequential decision.

TODAY'S OUTCOME

Direct the work. Inspect the result.

01Brief

State the objective, audience, context, sources, output, and constraints.

02Control

Ask for clarification, a visible plan, and review checkpoints.

03Improve

Check evidence and criteria. Revise one controlled change at a time.

CORE IDEA

A prompt is a professional brief.

It makes the required work, evidence, boundaries, and finish line visible.

THE COMPLETE BRIEF

Six parts make the work reviewable.

01Objective

What result is needed?

02Audience

Who will use it, and why?

03Context

What situation affects the work?

04Approved sources

Which facts and files can it use?

05Output

What format and level of detail?

06Constraints

What must it include, avoid, or stop before?

AUTHORITY BOUNDARY

A prompt gives direction, not permission.

“Use the finance folder and send the report.”
Model capability
Workspace role and policy
App and connected-account access
Provider permission and approval

Prompts never override model, workspace, app, or provider permissions.

CLARIFY FIRST

Ask before a missing fact changes the result.

ASK

What is the decision, audience, period, threshold, or source?

LIMIT

Ask up to three focused questions.

STOP

Do not draft until the material gap is resolved.

PROCEED

If no material gap exists, state that and begin.

DIAGNOSE THE GAP

Weak request versus complete brief.

WEAK

Write an update about the service desk.

COMPLETE

Objective: Draft the weekly service update.
Audience: Department leads who assign support capacity.
Context: Cover 15 to 19 September.
Sources: Use only the attached synthetic log.
Output: 120 words, then a three-row action table.
Constraints: Separate facts from recommendations. Label missing evidence. Ask up to three questions before drafting if a material detail is missing.

CHATGPT COMPOSER / NEWLY AUTHORED

Put the complete brief in one clear request.

ChatGPTSample interface, not a product screenshot

Using only the attached synthetic-service-log.md, draft the weekly service update for department leads. Cover 15 to 19 September. Return 120 words and a three-row action table. Separate facts from recommendations. Label missing evidence. Ask up to three focused questions before drafting if a material detail is missing.

synthetic-service-log.md

VISIBLE PLAN

Review the work products, not private reasoning.

01Restate

Objective, audience, and finish line.

02Inventory

Sources, missing inputs, and assumptions.

03Plan

Phases, outputs, and checks.

04Stop

Wait for approval before drafting.

CHECKPOINTS

Approve the next stage, not the whole journey.

PLAN

Are the sources, phases, and risks correct?

DRAFT

Does the structure fit the audience and purpose?

VERIFY

Can each important claim be traced and checked?

RELEASE

A person approves any send, publish, or other action.

CRITERIA-BASED CRITIQUE

“Make it better” is not a review standard.

Review the draft against these criteria.

Return:
Criterion | Pass or revise | Evidence | Exact correction

Do not rewrite yet.
Wait for approval.
Keep approved content unchanged.

All figures match the source.

Facts and recommendations are separate.

Each required section is present.

Missing evidence is labeled.

Length and tone fit the audience.

THE PERSON OWNS THE CRITERIA AND THE FINAL JUDGMENT.

GROUNDED ANSWERS

Make evidence easy to inspect.

01Name the approved sources.

02Ask for source references beside key claims.

03Separate supplied facts, assumptions, and recommendations.

04Open the source and check the claim yourself.

05If support is absent, mark it as unknown.

RESPONSE / SOURCE CHECK

A source chip is a route to evidence, not proof.

Weekly service updateSample response
FACT

Median first response was 1.8 hours across the five-day sample. Open the cited source and confirm the dates, definition, and calculation before use.

synthetic-service-log.md · Response times5 records checked

CONTROLLED ITERATION

Change one variable. Check one result.

Name the gap, preserve approved content, request the smallest correction, then compare versions.

REVISION LOOP

Keep the evidence and decisions visible.

01Inspect

Find the exact gap.

02 / HUMANDecide

Select the correction and criteria.

03Revise

Change only the failed item.

04Compare

Confirm no approved fact moved.

05 / HUMANApprove

Accept, reject, or repeat.

MULTI-STEP PROMPTING

One outcome. Four controlled stages.

01Extract

Pull facts from approved material.

02Organize

Group evidence by the decision criteria.

03Draft

Write for the named audience and format.

04Verify

Check sources, calculations, constraints, and omissions.

REUSABLE PROMPT TEMPLATE

Complete brief, visible control.

OBJECTIVE
[action + required result]

AUDIENCE
[who will use it + decision or purpose]

CONTEXT
[situation, period, definitions, priorities]

APPROVED SOURCES
Use only [files, links, or supplied text]. Cite the source beside each key claim.

OUTPUT
Return [format, sections, length, level of detail].

CONSTRAINTS
Include [requirements]. Avoid [prohibited content]. Separate facts, assumptions, and recommendations. Do not invent missing information.

CONTROL
Ask up to [number] focused questions if a missing detail can materially change the result. Then show a concise plan, sources, assumptions, and checkpoints. Stop for approval before [stage or consequential action].

REVIEW
Check the draft against [criteria]. Return pass or revise, evidence, and the exact correction before rewriting.

GUIDED EXERCISE / PART 1

Build the brief.

8 MIN
01Open

Use the worksheet and synthetic service log.

02Define

Write the objective, audience, and context.

03Bound

Name the source, output, and constraints.

04Add control

Require clarification and a visible plan.

GUIDED EXERCISE / PART 2

Run, check, revise.

10 MIN
01Run safely

Use only the supplied synthetic source.

02Inspect

Check one figure and one source reference.

03Critique

Apply four visible criteria.

04Revise

Correct one failed item. Keep approved content.

RECAP

Reliable prompting is visible work.

01Brief

Define all six parts.

02Clarify

Resolve material gaps first.

03Control

Use plans and checkpoints.

04Verify

Trace claims. Revise against criteria. Require human review.

DAY 02 COMPLETE / DAY 03 HANDOFF

Next: give good prompts a focused workspace.

Day 3 uses Projects to keep related chats, files, and project instructions within one clear work boundary. Availability and controls depend on the plan and workspace.